Privacy Policy — Guidivara Integrations

Guidivara Integrations Limited is committed to protecting your privacy. This Privacy Policy describes what information we collect, how we use it, and your rights in relation to it. By using our website or purchasing our products or services, you agree to the practices described in this policy.

1. Who We Are

Guidivara Integrations Limited is a company registered in the United Kingdom. Our registered address is 5 South Charlotte Street, Edinburgh EH2 4AN, United Kingdom. We provide digital formatting products and services for small IT teams and digital product companies.

For questions about this policy or your personal data, contact us at: sslyvkaiivan@zohomail.eu

2. Information We Collect

We collect information in the following ways:

Contact form submissions — name, email address, and message content when you submit a request through our website.

Purchase information — billing details and email address when you purchase a digital product or service. Payment processing is handled by third-party payment providers.

Technical materials — content you voluntarily share when requesting a formatting service. This is used only to complete your order.

Website usage data — basic analytics such as pages visited, browser type, and approximate location, collected via standard web analytics tools.

3. How We Use Your Information

We use collected information only for the purposes it was provided:

To respond to your enquiries and contact form submissions

To process orders for digital products and formatting services

To deliver purchased products and completed service work

To improve our website and understand how it is used

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Data Storage and Security

Your information is stored on secure servers. We take reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, or loss. However, no internet transmission is completely secure and we cannot guarantee absolute security.

If you submit technical content materials for a formatting service, those materials are used solely to complete your order and are not stored longer than necessary to deliver the work.

5. Third-Party Services

We use a limited number of trusted third-party services to operate our website and process transactions. These may include payment processors, website hosting providers, and analytics tools. These services have their own privacy policies and are used only to the extent necessary to provide our services.

We do not allow third parties to use your personal information for their own marketing or commercial purposes.

6. Cookies

Our website may use cookies to improve your browsing experience and collect basic analytics data. Cookies are small text files stored in your browser. You can control or disable cookies through your browser settings at any time.

We use functional cookies necessary for the website to operate, and optional analytics cookies to understand site usage. We do not use advertising or tracking cookies.

7. Your Rights

Under UK and EU data protection law, you have the following rights regarding your personal data:

Right of access — you can request a copy of the personal data we hold about you.

Right to rectification — you can ask us to correct inaccurate data.

Right to erasure — you can request that we delete your personal data, subject to legal obligations.

Right to restrict processing — you can ask us to limit how we use your data.

Right to data portability — you can request your data in a portable format.

To exercise any of these rights, contact us at sslyvkaiivan@zohomail.eu. We will respond within 30 days.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purpose it was collected for, or as required by law. Contact form submissions and order-related information are typically retained for up to 24 months, after which they are securely deleted.

Technical materials submitted for formatting services are deleted upon completion and delivery of the work, unless you request otherwise.

9. Children

Our website and services are intended for business use by adults. We do not knowingly collect personal information from individuals under the age of 16. If you believe a minor has submitted information through our website, please contact us and we will remove it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When changes are made, the date at the top of this page will be updated. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes acceptance of the revised policy.

11. Contact

For any questions or requests related to this Privacy Policy or your personal data, please contact us:

Emailsslyvkaiivan@zohomail.eu

Address5 South Charlotte Street, Edinburgh EH2 4AN, United Kingdom